Refund Policy — Donate A Meal

Last Updated: October 6, 2025

Our Policy on Donations

At Donate A Meal, we are deeply grateful for your generosity. Your donations help us provide meals to those in need and support our mission to end hunger in local communities.

Because your contribution is a voluntary donation to a charitable cause and not a payment for goods or services, all donations are generally non-refundable.

Exceptional Circumstances

We understand that mistakes can happen. Refunds may be considered only under the following exceptional situations:

    • Unauthorized Transaction — If a donation was made fraudulently using your payment card without your permission.

    • Processing Error — If a technical issue on our website or payment gateway caused an incorrect charge (for example, duplicate payments).

How to Request a Refund

If your situation fits the above circumstances, please contact us within 14 days of your donation date.

Email: [email protected]

Please include the following details:

    • Your full name

    • The donation date

    • The donated amount

    • A brief explanation of the issue

We’ll review your request promptly and, if approved, process the refund to your original payment method.

Contact Us

If you have any questions about this policy, please reach out to us at [email protected].

We appreciate your kindness, trust, and continued support.

Donate now